[Dock-fans] dock6 licensing

Scott Brozell sbrozell at scripps.edu
Thu Mar 29 09:17:39 PST 2007


Hi,

On Thu, 29 Mar 2007, Jordi wrote:

> I have been trying to update to the latest release of DOCK (v. 6.1) by using the web license page, however I always get the following message:
>
> ERROR:
> A DOCK 6 license has already been issued for this e-mail address
> Please contact the DOCK License Administrator at
> dock_license at dock.compbio.ucsf.edu for assistance
>
> I have already sent a couple mails to the above mail address explaining it, but got no answer. Therefore I would appreciate if somebody could tell me if there is any specific way to get that update if I already registered for the previous version, other than getting and sending a new e-mail address.
>

I have passed this along.

I suppose that the email address checking is performed to curtail attacks.
However, it would be an improvement to indicate the full version
(ie, 6.1) in the error response; extra credit could be given for even more
details such as when the previous license was sent.

Scott



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